Using insurance for auto glass

We work with all insurance companies and bill them directly. Here’s how a glass claim works, start to finish.

Free rock chip repair with full coverage insurance. File a glass claim the same way, using the steps below. With full coverage, there’s nothing to pay for the repair.

1
Call your insurance company
Call the number on your insurance card, or use their app, and file a glass claim. Tell them you want Discount Auto Glass & Tire, and which shop: Wichita or Kansas City.
2
They send us the job
Your insurer sends us a dispatch with your claim and vehicle details, and we get in touch to set a time.
3
We fix it and bill them
We do the work and bill your insurance company directly. Most windshields take 1 to 1.5 hours.
4
You pay your deductible
If your policy has a deductible, you pay it at the shop when the work is done. That’s it.

What you pay

Your deductible, if your policy has one. We don’t cover or discount deductibles.
Rock chip repair is free with full coverage insurance.
If the job costs less than your deductible, paying yourself may make more sense. Ask us for a price.

Good to know

Glass is usually covered under the comprehensive part of a policy. Your insurer can tell you for sure.
Have your policy number handy when you call them.
A VIN helps us match the right glass, but you don’t need it to get started.
Windshield replacement takes 1 to 1.5 hours, and you can drive away right after.